From our store to your door

Shipping & Delivery

Bogushop works with courier companies across North America and around the world. We receive discounts from FedEx, DHL, UPS, EMS and Canada Post to help keep your shipping costs down.

International orders

Customs & Import Duties

You may be subject to import duties and taxes when your package reaches your country. Additional customs-clearance charges are your responsibility. We have no control over these charges and cannot predict their amount.

Customs policies vary by country. Contact your local customs office for further information. When ordering from Bogushop.com, you are the importer of record and must comply with the laws and regulations of the country receiving the goods.

U.S. Customers — We Cover the Tariffs & Duties!

Under the current U.S. tariff and import duty policies, BoguShop will cover applicable tariffs and customs duties on your order. The price you pay at checkout is the price you pay—no surprise tariff or customs duty charges upon delivery.

Shop with confidence knowing that BoguShop takes care of these import costs for you.

Help with your purchase

Returns & Exchanges

We make every effort to ensure you have a great experience. If you are not completely satisfied, you may return or exchange your purchase within 30 days of receiving your order, subject to the conditions and exclusions below.

Email customercare@bogushop.com to begin a return or exchange.

Non-refundable / non-exchangeable items

• All custom items, including customized Bogu, Zekken, Hakama with strap extensions and embroidered items.
• Products with damage that is not a defect.
• All shipping fees, subject to the incorrect-item and defective-item provisions above.